Customer Banking Advisor - In-Branch & Calls

Nationwide Group; Holbeach CP; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

25 days holiday

Health and wellness benefits

Private medical insurance

Pension

Life assurance

Volunteer days

Training and development

Annual bonus

Job summary

Nationwide Group is hiring a Customer Representative for our Holbeach, Lincolnshire branch. You’ll support customers in person, over the phone and online, handling everyday transactions and answering queries with trusted guidance.

This permanent, full‑time role is 35 hours per week, Monday to Saturday, with training to set you up for success. You’ll join a local branch team, delivering fair, customer‑focused banking services.

Responsibilities

• Support customers in person, over the phone and online with everyday banking queries and transactions.
• Guide customers towards banking services and digital tools to manage their money easier.
• Deliver consistent, high‑quality service as part of a local branch team.

Job description

Nationwide Group is hiring a Customer Representative for our Holbeach, Lincolnshire branch. You’ll support customers in person, over the phone and online, handling everyday transactions and answering queries with trusted guidance.

This permanent, full‑time role is 35 hours per week, Monday to Saturday, with training to set you up for success. You’ll join a local branch team, delivering fair, customer‑focused banking services.