Customer Assistant - Operations - Prestatyn Retail Park

Marks & Spencer Plc; Prestatyn; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Operations. The role involves handling stock, deliveries and the vital behind-the-scenes work that keeps our shop floor full, clean and ready for customers.

You’ll work across the wider store, be digitally confident in tracking deliveries, and collaborate with colleagues to maintain smooth product flow with urgency and accuracy. It’s a physically demanding, high-intensity role designed for those who move with purpose and enjoy a fast-paced

Qualifications

• This role requires flexibility to work across the wider store and adapt to pace and demands of retail.
• Must be digitally confident and able to use digital tools to track deliveries and manage stock.
• Teamwork is essential, collaborating across functions to support colleagues.

Responsibilities

• Manage stock and deliveries and handle behind-the-scenes tasks to keep the shop floor stocked and ready for customers.
• Keep store areas clean and organized and ensure products are available and accessible.
• Move with urgency and accuracy to maintain smooth product flow throughout shifts.
• Be flexible to work across different areas of the store including early deliveries and stock replenishment.

Skills

Flexibility

Digital literacy

Teamwork

Job description

Work Pattern

Sunday 07:00 - 12:00
Monday 07:00 - 12:00
Wednesday 07:00 - 12:00
Friday 07:00 -12:00

Under 18 disclaimer:

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.