Customer Assistant - Operations - Glasgow Fort

MARKS&SPENCER; Glasgow; On-site; GBP 12,000 - 15,000; Full time

Job summary

MARKS&SPENCER is seeking a Customer Assistant in Operations. You’ll handle stock, deliveries and the vital backstage tasks that keep our stores running smoothly. The role is physically demanding and requires pace, focus and teamwork in a high‑intensity retail environment.

Flexibility is essential, with early shifts and weekend work. You’ll use digital tools to track deliveries and stock, ensuring availability for customers, and you’ll move quickly to keep product flow steady across departments.

Qualifications

• No formal qualifications stated in the job ad.

Responsibilities

• Stock, deliveries and behind-the-scenes work to keep the shop floor full and ready for customers.
• Use digital tools to track deliveries and manage stock efficiently.
• Work across the wider store and across functions to maintain pace and accuracy.

Job description

Work Pattern

• Sunday- 0600-1000
• Friday 0600-1000
• Saturday 0600-1000

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?