Customer Assistant - Operations - Bath Southgate

Marks and Spencer; Bath; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks and Spencer is seeking an Operations Assistant to support stock, deliveries and the essential behind-the-scenes work that keeps our store floor full and ready for customers.

This fast-paced, hands-on role requires you to be fast, accurate and digitally confident, working across store functions to ensure timely deliveries and availability.

Responsibilities

• Stock management and deliveries coordination to keep the shop floor full, clean and ready for customers.
• Maintain rapid, accurate product flow and ensure availability with urgency and precision.
• Be flexible to work across the wider store and adapt to the pace and demands of retail.
• Use digital tools to track deliveries and stock levels.

Job description

Summary

Operations Assistant

All the details

Work Pattern

Week 1

Sunday: 05:00-09:00
Tuesday: 04:00-08:00
Wednesday: 04:00-08:00
Thursday: 04:00-08:00

Week 2

Sunday: 05:00-09:00
Tuesday: 04:00-08:00
Wednesday: 04:00-08:00
Friday: 04:00-08:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.