Customer Assistant - Operations - Hereford

Marks and Spencer; Hereford; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer in Hereford is seeking an Operations Assistant to keep stock flowing and store operations running smoothly. You will handle deliveries, stock checks and other backstage tasks with a focus on speed, accuracy, and keeping the shop floor ready for customers.

The role requires flexibility with shifts, a hands-on approach, and strong teamwork to support colleagues across the store and maintain high availability of products for customers.

Qualifications

• Must be 18 years of age or older.

Responsibilities

• Manage stock and deliveries to keep shelves stocked and store ready for customers.
• Support backstage operations to ensure the shop floor stays full, clean and ready for customers.
• Track deliveries and maintain stock accuracy using digital tools.
• Work across the wider store to support flexibility and pace of retail.

Skills

Stock management

Delivery coordination

Digital tools usage

Team player

Job description

Summary

Operations Assistant

Work Pattern

Week 1

Sunday: 14:30 - 20:00
Monday: 14:00 - 22:00
Thursday: 14:30 - 20:30
Friday: 14:00 - 22:00

Week 2

Monday: 14:00 - 22:00
Tuesday: 14:30 - 20:30
Friday: 14:00 - 22:00
Saturday: 14:30 - 20:30

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.