Customer Assistant - Operations - Barnstaple

Marks & Spencer Plc; Barnstaple; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc in Barnstaple is looking for an Operations Assistant to help keep stock flowing, deliveries arriving on time and the shop running smoothly. The role requires physical work and a hands-on approach in a fast-paced retail environment.

You’ll be moving stock, supporting colleagues across the store and using digital tools to track deliveries and stock levels. Flexibility for early mornings and varied shifts is essential to keep the store operating efficiently.

Qualifications

• Stock handling and material flow within a busy store.
• Ability to coordinate deliveries and restock efficiently.
• Proficiency with digital tools used for tracking deliveries and stock.

Responsibilities

• Handle stock and deliveries to keep shop floor stocked and ready for customers.
• Work across the wider store and support colleagues to meet daily targets.
• Use digital tools to track deliveries, manage stock levels and ensure availability.
• Adapt quickly to early mornings and shifting stock to support store operations.

Skills

Stock management

Delivery coordination

Digital literacy

Teamwork

Flexibility

Job description

Operations Assistant

Work Pattern

• Week 1
• Sun 08:00-12:00
• Tues 05:00-09:00
• Wed 05:00-09:00
• Thurs 05:00-09:00
• Fri 05:00-09:00

Under 18 disclaimer

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?