Customer Assistant - Operations - Acorn Park Crawley Simply Food

Marks and Spencer; Crawley; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in Operations to be the backstage powerhouse of our stores. This role is physically demanding and high-intensity, designed to keep stock flowing and our store running like clockwork.

If you’re ready to roll up your sleeves and work smart, this is the role for you. You’ll handle stock, deliveries, and behind-the-scenes tasks to ensure the shop floor stays full, clean, and ready for customers.

Qualifications

• Stock handling and deliveries experience is a plus.

Responsibilities

• Stock, deliveries and behind-the-scenes work to keep the shop floor full, clean and ready for customers.
• Be fast, focused and proactive to ensure the flow of products with urgency and accuracy.
• Flexibility to work across the wider store when needed to meet pace and demands.
• Be digitally confident to track deliveries and stock levels using store tools.
• Be a team player, supporting colleagues across the store.

Job description

All the details

Work Pattern

Week 1

Sunday 12:30-20:30

Monday 14:45-22:00

Tuesday 14:45-22:00

Wednesday 18:00-22:00

Week 2

Sunday 12:30-20:30

Monday 14:45-22:00

Tuesday 14:45-22:00

Wednesday 18:00-22:00

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.