Customer Assistant - Operations - Ashtead Simply Food

Marks and Spencer; Ashtead; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Ashtead, United Kingdom, is seeking a Customer Assistant in Operations. This is a physically demanding, high‑intensity role that keeps our stores running smoothly, handling stock, deliveries and behind‑the‑scenes work with precision.

You'll be a fast, focused team player, using digital tools to track deliveries and stock. Flexible across the wider store, you’ll adapt to early morning deliveries and varying shift patterns to keep shelves full for customers.

Qualifications

• Willingness to perform physical, high-intensity retail tasks.
• Flexibility to work across store locations.
• Comfort with using digital tools to track deliveries and stock.
• Team player able to work under pressure.

Responsibilities

• Manage stock, deliveries and behind-the-scenes work to keep shop floor stocked and ready for customers.
• Be fast, focused and proactive to move products with urgency and accuracy.
• Work across the wider store when needed to support operations.
• Use digital tools to track deliveries and stock efficiently.

Job description

Under 18 disclaimer This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

All the details

Working Pattern

• Week 1
  
  
  
  • Sunday 7:00 - 15:00
  
  
  • Monday 4:45 - 12:45
  
  
  • Wednesday 4:45 - 12:45
  
  
  • Thursday 4:45 - 12:45
  
  
  • Friday 4:45 - 12:45
  
  
  
  


• Week 2
  
  
  
  • Monday 4:45 - 12:45
  
  
  • Tuesday 4:45 - 12:45
  
  
  • Thursday 4:45 - 12:45
  
  
  • Friday 4:45 - 12:45
  
  
  • Saturday 4:45 - 12:45
  
  
  
  

Under 18 disclaimer This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?