Customer Assistant - In store Bakery - Lincoln Tritton Road SF

Marks & Spencer Group; Lincoln; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in our Bakery section. You will be at the sharp end of fresh produce, delivering hot bread, and providing fast, five-star service to customers while maintaining high standards of quality and safety.

You’ll be a hands-on brand ambassador, working in a fast-paced team. Flexibility across shifts and roles is essential as you help manage shelves, respond to customer needs, and ensure freshness and availability during peak hours.

Qualifications

• Customer service experience in a retail/bakery environment preferred.
• Ability to work in a fast-paced setting with accuracy and speed.
• Knowledge of food safety standards and best practices.

Responsibilities

• Deliver hot bread and fresh products to customers.
• Maintain shelves and ensure product availability and freshness during peak hours.
• Provide five-star service and handle customer inquiries with professionalism.
• Collaborate with colleagues across shifts and roles to maintain efficiency and quality.

Skills

Customer service

Teamwork

Attention to detail

Food safety

Job description

Work Pattern

Thursday 0615-1500
Friday 1400-1800
Saturday 1400-1800

Thursday 1400-1800
Friday 0615-1500
Saturday 1400-1800

Under 18 disclaimer This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You’ll confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it?