Customer Assistant - In-Store Bakery - Rushden Lake

Marks & Spencer Group; Rushden; Hybrid; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in our Bakery section. You’ll work early to mid-morning shifts, delivering hot bread and fresh produce while maintaining high standards of food quality and safety.

The role is fast-paced and requires precision under pressure, with a hands-on, sleeves-up approach and a focus on customer service. You’ll be a team player, move quickly, manage demand across shifts, and adapt to different roles as needed.

Qualifications

• Early morning availability.
• Comfort working in bakery environment.
• Ability to handle fast-paced service and high customer demand.

Responsibilities

• Deliver hot bread and assist customers on the shop floor.
• Keep bakery shelves full and displays tidy.
• Maintain high standards of food quality and safety.
• Work as part of a team across shifts.
• Adapt to different roles as needed and stay focused under pressure.

Skills

Customer service

Teamwork

Attention to detail

Food safety basics

Job description

Sunday - 07:00-11:00
Friday- 05:00-10:00
Saturday- 05:00-10:30

Under 18 disclaimer
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You’ll confidently manage demand, keeping our shelves full and our customers impressed.

Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it?