Customer Assistant- In-Store Bakery - Kings Road

Marks & Spencer Group; Greater London; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in the Bakery section. You will serve customers, handle bakery products with care, and contribute to a fast-paced, high-quality service environment.

Flexibility across shifts is valued, and the role emphasizes teamwork, attention to detail, and customer satisfaction. Training and supervision will support you in maintaining freshness and availability for shoppers.

Qualifications

• Excellent customer service and communication.
• Ability to work in a fast-paced bakery environment.
• Willingness to learn and adapt to different tasks in store.

Responsibilities

• Greet customers and assist in the bakery section.
• Maintain stock levels and freshness of bakery products.
• Support colleagues during peak hours and ensure high-quality service.

Skills

Customer service

Team player

Attention to detail

Job description

Work Pattern:
Monday: 13:30-22:00
Wednesday: 13:30-22:00
Saturday: 13:30-22:00

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five‑star service to our customers.

At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You’ll confidently manage demand, keeping our shelves full and our customers impressed.

Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast‑paced role – but one where you’ll see the impact of your work, every single day.