Customer Assistant - In-Store Bakery- Food Hall

M&S Careers; Ulverston; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer Group in Ulverston is hiring a Customer Assistant in our Bakery section, where you’ll work early shifts to deliver hot bread, fresh perspectives, and five-star service to customers.

You’ll rise early, move quickly, and help keep shelves stocked while maintaining food quality and safety. The role requires teamwork, flexibility to work across roles, and a hands-on approach that makes a daily impact.

Qualifications

• Hands-on approach to work
• Attention to detail
• Strong teamwork and communication
• Ability to adapt to different shop roles
• Customer service mindset

Responsibilities

• Deliver hot bread, fresh perspectives, and fast, five-star service to customers.
• Rise early, move quickly and maintain the highest standards in food quality and safety.
• Confidently manage demand, keeping shelves full and customers impressed.
• Balance speed with safety to ensure freshness and availability during peak hours.
• Be a team player, working closely with others while maintaining high output.
• Flexibility to work across different roles as needed and adapt to the store rhythm.

Job description

Work Pattern

Tuesday 06:00-15:00
Wednesday 06:00-15:00
Saturday 06:00-15:00

Under 18 disclaimer This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You’ll confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high‑quality output.

• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast‑paced role – but one where you’ll see the impact of your work, every single day.