Customer Assistant - In-Store Bakery - York

Marks & Spencer; York and North Yorkshire; On-site; GBP 12,000 - 15,000; Full time

Job summary

Join the M&S Bakery team as a Customer Assistant, handling fresh produce and ensuring high quality during busy shifts. The role emphasizes speed, precision, and excellent customer service in a fast-paced retail bakery environment.

You will be a hands-on team member, delivering fresh breads to customers and maintaining shelf availability while adhering to health and safety standards.

Responsibilities

• Deliver hot bread and fresh produce with attention to quality and safety.
• Provide fast, five-star service to customers.
• Collaborate with store team to balance workload during shifts.

Job description

Work Pattern:
Sunday: 15:00-19:00
Monday: 15:00-19:00
Tuesday: 15:00-19:00
Saturday: 15:00-19:00

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

At M&S, our customers don’t wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You’ll confidently manage demand, keeping our shelves full and our customers impressed.

Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day.