Customer Assistant - In Store Bakery - Bath Southgate

Marks & Spencer Plc; Bath; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in Bath is hiring a Cafe Customer Assistant for our Bakery section. You’ll serve customers, prepare fresh bread and goods, and help maintain cleanliness and safety standards on the shop floor.

You’ll work early starts and variable shifts in a fast-paced environment, delivering friendly, five-star service while balancing speed and accuracy to keep shelves stocked and customers satisfied.

Qualifications

• Customer-focused individuals capable of working in a fast-paced environment.
• Willingness to work early morning and weekend shifts.

Responsibilities

• Deliver hot bread, fresh produce, and five-star service to customers.
• Maintain high standards of food quality and safety on the shop floor.
• Balance speed with safety during peak hours and busy periods.
• Work closely with colleagues across roles to ensure smooth bakery operations.

Skills

Customer service

Teamwork

Attention to detail

Job description

Cafe Customer Assistant

Working Pattern

Week 1
Sunday 08:00-16:00
Monday 08:00-16:00
Tuesday 10:00-18:00
Wednesday 12:00-20:00

Week 2
Sunday 08:00-16:00
Monday 08:00-16:00
Wednesday 12:00-20:00
Friday 10:00-18:00

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You’ll confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it?