Customer Assistant - In-Store Bakery - Cheltenham Centrum

Marks & Spencer; Cheltenham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Join our team at Marks & Spencer as a Customer Assistant in the Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We’re seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

Qualifications

• Passion for food and attention to detail as a brand ambassador.
• Willingness to work early, fast-paced shifts across bakery.
• Ability to deliver fast, high‑quality service to customers.

Responsibilities

• Serve customers with fast, five-star service in the bakery.
• Deliver hot bread and fresh products to customers.
• Keep shelves stocked and available during peak hours.
• Balance speed with safety to maintain quality and freshness.
• Work closely with others and adapt across different roles.

Skills

Customer service

Teamwork

Flexibility

Job description

Work Pattern

Week 1

• Sunday 06:30 - 14:30
• Monday 04:30 - 12:30
• Tuesday 04:30 - 12:30

Week 2

• Monday 04:30 - 12:30
• Tuesday 04:30 - 12:30
• Saturday 04:30 - 12:30

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You’ll confidently manage demand, keeping our shelves full and our customers impressed.

Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast‑paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it?