Customer Assistant - In-Store Bakery - Hereford

Marks & Spencer Plc; Hereford; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom seeks a Customer Assistant for our Bakery section. You will be a hands-on brand ambassador, delivering hot bread, fresh produce and fast, five-star service to customers while working under pressure and with precision.

The role involves flexible, rotating shifts in a busy store, with early mornings and extended hours on weekdays and weekends to keep shelves full and quality at the highest standard.

Responsibilities

• Deliver hot bread, fresh produce and five-star service to customers.
• Keep bakery shelves stocked and up to date during peak hours.
• Assist across different store roles as needed to meet demand and maintain quality.

Job description

All the details

Work Pattern

Week 1

• Sunday 12:30-20:30
• Tuesday 12:00-20:00
• Wednesday 11:30-20:00
• Thursday 11:30-20:00
• Friday 11:00-20:00

Week 2

• Monday 12:00-20:00
• Tuesday 12:00-20:00
• Wednesday 11:30-20:00
• Friday 11:30-20:00
• Saturday 11:00-20:00

Under 18 disclaimer

This job role involvesworking with specialist cutting equipmentand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
• You’ll confidently manage demand, keeping our shelves full and our customers impressed.
• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day.