Customer Assistant - In store bakery - Metro Centre

Marks and Spencer; North East; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in the Bakery section is hiring a Customer Assistant to join our fast-paced team. You will deliver hot bread, ensure freshness, and provide five-star service to customers.

The role is hands-on, requiring energy, attention to detail, and a willingness to work early shifts across a bakery environment. You’ll manage demand and keep shelves full, work with colleagues across different roles, and adapt to store rhythms.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to work in a fast-paced environment.
• Willingness to work early mornings and weekends.

Responsibilities

• Deliver hot bread and ensure freshness.
• Maintain shelves and stock levels.
• Provide fast, high-quality service to customers.
• Collaborate with team across different roles as needed.

Skills

Customer service

Teamwork

Attention to detail

Flexibility

Tools

POS system

Job description

Thursday 11:00-19:00

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

All the details

Work Pattern

• Sunday 06:00-10:45
• Wednesday 06:00-13:00
• Thursday 11:00-19:00
• Friday 14:00-22:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
• You’ll confidently manage demand, keeping our shelves full and our customers impressed.
• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day.