Customer Assistant - Food - Glasgow Pollok

Marks and Spencer; Glasgow; Sur place; GBP 12 000 - 19 000; Temps partiel

Avantages offerts par ce poste

Unsocial premium

Résumé du poste

Marks and Spencer in Glasgow is seeking a Customer Assistant for our Food section to deliver five-star service at pace during night shifts. You’ll be a frontline ambassador, helping customers, promoting new products, and ensuring shelves are well-stocked.

The role requires resilience, a willingness to work unsocial hours, and the ability to use Sparks App and in-store devices to enhance the shopping experience. Applicants must be 18 or older to comply with health and safety policies.

Qualifications

• Willing to work night shifts.
• Excellent customer service.
• Good with digital tools and devices.

Responsabilités

• Serve customers and promote products.
• Maintain stock levels and product displays.
• Use Sparks App and in-store devices to assist customers.

Connaissances

Customer service

Night shifts

Digital tools

Description du poste

Under 18 disclaimer

This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

All the details

Work Pattern

Sunday 2100-0600

Monday 2100-0600

Tuesday 2100-0600

Wednesday 2100-0600

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.