Customer Assistant- Christmas- Operations

Marks and Spencer; Gillingham; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks and Spencer in the United Kingdom is seeking an Operations Assistant to be the backstage powerhouse of our stores. This is a physically demanding, high-intensity role that keeps our stores running like clockwork.

You’ll handle stock and deliveries, use digital tools to track stock, work across store teams, and adapt to early-morning deliveries and late stock shifts to keep product availability high.

Qualifications

• Stock handling and deliveries behind the scenes to keep shop floor full and ready for customers.
• Must be comfortable using digital tools to track deliveries and manage stock.
• A strong team player who works across store functions.
• Flexibility to work across the wider store and adapt to pace of retail.
• Willingness to work early morning deliveries and late stock shifts, maintaining availability.

Responsibilities

• You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.
• There’s no room for delay.
• You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

Skills

Stock management

Digital tools

Team player

Flexibility

Job description

Operations Assistant

All the details

Working Pattern:

• Saturday: 12:00-18:00
• Sunday: 12:00-18:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

Key Responsibilities

• You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.
• There’s no room for delay.
• You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

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