Christmas Customer Assistant - Operations - Talbot Green

Marks & Spencer Plc; Llantrisant; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Night shift premium

Job summary

Marks & Spencer Plc in Llantrisant is seeking an Operations Assistant to support stock management, deliveries, and behind-the-scenes store operations. The role involves working night shifts during peak periods and requires a hands-on, fast-paced approach.

You will ensure stock accuracy, assist with deliveries, and help keep the shop floor full, clean, and ready for customers. The position is physically demanding and teamwork-focused, with flexibility to cover additional hours when needed.

Qualifications

• Stock management experience
• Ability to coordinate deliveries and maintain stock accuracy
• Experience in fast-paced retail operations
• Proficiency with digital tools for stock and deliveries
• Strong teamwork and cross-functional collaboration

Responsibilities

• Manage stock levels and ensure shelves are stocked and organized
• Coordinate deliveries and receipts to keep products moving smoothly
• Support store operations behind the scenes to keep the shop floor ready
• Collaborate with colleagues across functions to meet store targets

Skills

Stock management

Deliveries coordination

Retail operations

Digital tools proficiency

Team collaboration

Tools

POS systems

Job description

Operations Assistant

Work Pattern

Week 1
Mon 22:00–06:00
Tue 22:00–06:00
Wed 22:00–06:00
Sat 22:00–06:00

Week 2
Mon 22:00–06:00
Wed 22:00–06:00
Thu 22:00–06:00
Sat 22:00–06:00

Under 18 disclaimer:

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. #christmas