Christmas Customer Assistant - Operations - Sutton

Marks & Spencer Plc; Greater London; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer plc in the United Kingdom is seeking a Customer Assistant in Operations to be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork.

If you’re ready to roll your sleeves up and work smart, this is the role for you. You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for customers to shop.

Qualifications

• Flexibility is vital; you’ll work across the wider store as needed, keeping pace with retail demands.
• Being digitally confident is essential; you’ll use digital tools to track deliveries and manage stock efficiently.
• Being a team player is essential; you’ll be a key cog in a large store network and support colleagues across functions.

Responsibilities

• Oversee stock, deliveries and behind-the-scenes work to keep the shop floor stocked, clean and ready for customers.
• Ensure fast, accurate replenishment and smooth store operations to prevent delays.
• Collaborate across store teams to maintain availability and meet customer needs.

Skills

Flexibility

Digital confidence

Team player

Job description

Work Pattern

Week 1

Sunday 11:00-15:00

Wednesday 11:00-15:00

Thursday 11:00-15:00

Friday 11:00-15:00

Saturday 11:00-15:00

Week2

Sunday 11:00-15:00

Tuesday 11:00-15:00

Thursday 11:00-15:00

Friday 11:00 -15:00

Saturday 11:00-15:00

Under 18 disclaimer This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

#Christmas