Christmas – Customer Assistant – Operations – Oxford

Marks & Spencer Plc; Oxford; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer Plc in Oxford is seeking an Operations Assistant to support our store's backstage operations. You will handle stock, deliveries and behind-the-scenes tasks to keep shelves full, the store clean, and customers served with speed and accuracy.

This role requires early starts, physical work, and the ability to adapt across departments to meet retail demands. Christmas weeks may require extra hours, with full-time shifts during peak periods.

Job description

Operations Assistant

Work Pattern

Wk 1
Mon 04-08
Tues 04-08
Weds 04-08
Fri 04-08
Sat 04-08

Wk2
Sun 05-09
Mon 04-08
Tues 04-08
Thurs 04-08
Fri 04-08

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas