Customer Assistant - Bakery - Torbay

Marks & Spencer Plc; Torquay; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer Plc in Torquay is hiring a Customer Assistant for our Bakery section, working the early shifts to keep fresh bakery products available. You will be hands-on, delivering hot bread and five-star service while maintaining food safety and quality standards.

You’ll work in a fast-paced environment, adapt to weekly shift patterns, and support team members across roles when needed. An eye for detail and pride in freshness are essential for success.

Qualifications

• Under 18 disclaimer: This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Responsibilities

• Manage demand and keep shelves full while maintaining high standards of food quality and safety.
• Balance speed with safety to ensure freshness and availability during peak hours.
• Work across different roles as needed and be a true team player with a flexible approach.
• Deliver fast, five-star service and act as a hands-on brand ambassador for the bakery.

Job description

Work Pattern:

Week 1
Thursday: 04:00 - 13:00
Friday: 04:00 - 13:00
Saturday: 04:00 - 13:00

Week 2
Sunday: 04:00 - 13:00
Tuesday: 04:00 - 13:00
Friday: 04:00 - 13:00

Under 18 disclaimer
This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
• You’ll confidently manage demand, keeping our shelves full and our customers impressed.
• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it?