Customer Assistant - In-Store Bakery - Torbay

Marks and Spencer; Torquay; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer in Torquay is seeking a Customer Assistant for our Bakery section, working with fresh bread and keeping shelves stocked during busy periods.

You will be a hands-on team player, delivering friendly, five-star service while maintaining high standards of food safety and quality. This role involves adapting to the rhythm of the store and supporting colleagues across tasks.

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to stay calm and efficient under pressure during peak hours.
• Willingness to work across different bakery tasks and shifts.

Responsibilities

• Serve customers in the Bakery section with warmth and accuracy.
• Maintain freshness and availability of bakery products, especially during busy times.
• Assist with store routines and adapt to other roles as required.

Skills

Customer service

Teamwork

Flexibility

Attention to detail

Job description

All the details

Work Pattern

Week 1
Sunday 12:00-18:30
Tuesday 12:00-21:00
Wednesday 12:00-21:00
Friday 13:00-22:00

Week 2
Monday 12:00-21:00
Tuesday 14:00-20:30
Friday 13:00-22:00
Saturday 13:00-22:00

Under 18 disclaimer
This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You'll confidently manage demand, keeping our shelves full and our customers impressed.

Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.