Customer Assistant - Bakery - Epsom

Marks and Spencer; Epsom; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant for our Bakery section. This role places you at the sharp end of fresh produce, working early mornings under pressure with precision.

We seek passionate individuals who love food, bring energy and attention to detail to every shift, and deliver hot bread and five-star service. You will adapt to the store rhythm and work across roles as needed.

Qualifications

• Join our team as a Customer Assistant with a love for food and a hands-on approach.
• Demonstrate energy, attention to detail and commitment to high-quality service.

Responsibilities

• Deliver hot bread, fresh perspectives and five-star service to customers.
• Maintain freshness and safety of bakery products during shifts.
• Confidently manage demand and keep shelves full during peak hours.
• Balance speed with safety to ensure quality output at all times.
• Work closely with others and adapt to different roles as needed.

Job description

All the details

Working Pattern:

• WK1
• Monday 05:00 - 13:00
• Tuesday 05:00 - 13:00
• Thursday 05:00 - 13:00
• Saturday 11:30 - 19:30
• WK2
• Sunday 10:30 - 18:30
• Monday 05:00 - 13:00
• Tuesday 05:00 - 13:00
• Wednesday 05:00 - 13:00
• Thursday 11:30 - 19:30

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
• You'll confidently manage demand, keeping our shelves full and our customers impressed.
• Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
• Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day. Are you ready for it?