Customer Assistant - Bakery - Epsom

Marks & Spencer Plc; Epsom; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial premium (£3/h)

Job summary

Marks & Spencer plc in the United Kingdom is seeking a Customer Assistant in our Bakery section, to work at the sharp end of fresh produce, under pressure and with precision, delivering hot bread and five‑star service to customers.

You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift, with flexibility to move across roles and help keep shelves full and standards high.

Qualifications

• This role involves working in a bakery environment with high standards of food quality and safety.
• Under 18 restrictions apply per health and safety legislation.
• The role includes early morning shifts and may include an unsocial premium for night hours.
• You must be able to work as part of a team with speed and accuracy.
• Flexibility to work across different store roles as needed.

Responsibilities

• Maintain high standards in food quality and safety.
• Manage demand, keep shelves full and customers impressed.
• Balance speed with safety to ensure freshness and availability during peak hours.
• Collaborate with others to deliver fast, high-quality output.
• Adapt to the rhythm of the store and embrace each shift with determination.

Job description

Working Pattern:

WK1Monday 05:00 - 13:00
Tuesday 05:00 - 13:00
Thursday 05:00 - 13:00Saturday 11:30 - 19:30 WK2Sunday 10:30 - 18:30Monday 05:00 - 13:00Tuesday 05:00 - 13:00Wednesday 05:00 - 13:00Thursday 11:30 - 19:30

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five‑star service to our customers.

• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
• You’ll confidently manage demand, keeping our shelves full and our customers impressed.
• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high‑quality output.
• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast‑paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it?