Customer Assistant - In Store Bakery - Canterbury

Marks & Spencer Plc; Canterbury; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Bakery section in Canterbury. You will be on the frontline, delivering hot bread and fresh produce with fast, five-star service. The role requires a hands-on approach, energy, and attention to detail under pressure.

Join a fast-paced team where flexibility is essential; you will work across different roles as needed and contribute to maintaining high standards of food safety and customer satisfaction.

Qualifications

• This role involves working with food and delivering high-quality service.
• You’ll be a hands-on team member delivering fresh products.
• Flexibility to work across different shifts and roles.

Responsibilities

• Deliver hot bread and fresh produce to customers with speed and accuracy.
• Manage demand and keep shelves full during peak hours.
• Maintain high standards of food quality and safety across shifts.

Skills

Customer service

Teamwork

Attention to detail

Fast service

Job description

Working Pattern

Week 1

Sunday 07:00–15:00
Monday 05:00–13:00
Wednesday 05:00–13:00
Thursday 05:00–13:00
Friday 08:00–16:00

Week 2

Monday 12:00–20:00
Tuesday 12:00–20:00
Thursday 05:00–13:00
Friday 08:00–16:00
Saturday 08:00–16:00

Under 18 disclaimer

This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
• You’ll confidently manage demand, keeping our shelves full and our customers impressed.
• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day.