Customer Assistant - In Store Bakery - Canterbury

Marks and Spencer; Canterbury; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer in Canterbury is looking for a Customer Assistant in our Bakery section. You will help deliver hot bread, maintain freshness and safety, and provide attentive service to customers in a fast-paced environment.

You’ll balance speed with accuracy, adapt to varying shifts, and collaborate with colleagues to keep shelves full and standards high. A passion for food and pride in great service are essential for success.

Qualifications

• Customer-focused role in fast-paced bakery environment.
• Ability to work under pressure while maintaining quality.
• Willingness to work across different store roles.
• 18+ years old due to health and safety regulations.

Responsibilities

• Deliver hot bakery items and maintain product quality.
• Keep shelves stocked and displays appealing.
• Provide fast, five-star service to customers.
• Support store operations across multiple roles.
• Adhere to safety and food-handling standards.

Skills

Customer service

Team collaboration

Attention to detail

Food safety awareness

Flexible schedule

Job description

All the details

Working Pattern

Week 1

Sunday 07:00-15:00
Monday 05:00-13:00
Wednesday 05:00-13:00
Thursday 05:00-13:00
Friday 08:00-16:00

Week 2
Monday 12:00-20:00
Tuesday 12:00-20:00
Thursday 05:00-13:00
Friday 08:00-16:00
Saturday 08:00-16:00

Under 18 disclaimer
This job role involves working with specialist cutting equipment and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.
You'll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five‑star service to our customers.
At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
You'll confidently manage demand, keeping our shelves full and our customers impressed.
Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high‑quality output.
Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.
This is a tough, fast‑paced role - but one where you'll see the impact of your work, every single day. Are you ready for it? Take Your Marks and