Customer and Trading Manager - Nightshift

TN United Kingdom; Woking; On-site; GBP 32,000 - 42,000; Full time

Job summary

Join a leading retail company as a Customer and Trading Manager on the night shift in Woking. You will lead a team, manage store operations, and ensure customer satisfaction. With a focus on development, you'll receive tailored training and support to grow your management skills while enjoying various perks, including a nightshift premium and discounts.

Benefits

Nightshift premium — up to £4,500 annually

4-night workweek

Discount card — 10% off shopping

Free food and hot drinks

Generous holiday entitlement

Pension matching contributions

Sainsbury’s share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Qualifications

• Ability to guide, motivate, and inspire a team.
• Experience in retail management is a plus.

Responsibilities

• Lead the overnight team and manage in-store activities.
• Ensure customer satisfaction and operational efficiency.

Skills

Leadership

Team Management

Operational Management

Job description

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Customer and Trading Manager - Nightshift, Woking

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Client:

Sainsbury's

Location:

Woking, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

97075a69cb33

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Night shift is where the magic happens. Deliveries come in, shelves are restocked, and everything has to be ready for the working day. It’s a great place to start or develop your retail management career, as it helps you develop essential skills.

You’ll lead the overnight team and be responsible for in-store activities during your shift; with great training, you’ll gain confidence to lead your team, plan resources effectively, and ensure customer satisfaction.

What you’ll be doing

Our purpose is driven by our passion for food: together, we serve and help every customer.

Your team will restock shelves, handle warehouse deliveries, and assist with overnight online picking. You’ll ensure everything is in the right place for colleagues and customers in the morning. Your focus will be operational in-store management — running the night shift smoothly, managing your team’s performance and time, and demonstrating a decisive, organized, and inclusive approach.

We recognize that working at night isn’t for everyone, and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.

While on shift, you’ll be ultimately responsible for ensuring everything runs smoothly. In collaboration with other managers, you’ll plan shift patterns and activities in advance. At the end of your shift, you’ll do a thorough handover to the next manager.

We’ll give you the time and space you need to do all that properly because when our teams work well together, our customers notice.

Who you are

This is a great way to begin your management career in retail or to develop your existing skills and make them first-class. Our customers always seek that something extra special in-store, and your ability to guide, motivate, and inspire your team will be key to achieving that.

Our structure provides clear management presence across all opening hours so that customers and colleagues always feel able to ask for help or offer solutions when needed. You’ll be responsible for making everything as good as it can be. We’re an award-winning, diverse employer, so you’ll nurture a team where everyone feels supported to be themselves.

How you can develop

When joining us, you will receive a clear induction and orientation, alongside a training plan tailored to your needs that you'll develop with your manager. They will support and coach you to deliver great performance while providing opportunities for growth.

There are many opportunities for you to stretch and develop your skills, so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s family, so you’ll never be short of options.

What we’ll give you

Salary will depend on your experience, store size, complexity, and location. Additionally, we offer a range of benefits for our managers, including:

• Nightshift premium — up to £4,500 annually for working nights, where eligible
• 4-night workweek — our full-time nightshift managers work their hours across 4 nights
• Discount card — 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% at Argos every payday
• Free food and hot drinks provided in all our stores
• Generous holiday entitlement, maternity, and paternity leave
• Pension — we’ll match 4-7.5% of your contributions
• Sainsbury’s share scheme — build up an investment at discounted rates
• Wellbeing support — access to emotional support, counseling, legal, and financial advice
• Colleague networks — connect with like-minded colleagues to fulfill your potential
• Cycle to Work scheme — hire a bike and cycling equipment, saving on tax and NI
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more

Click ‘apply’ to start your Sainsbury’s journey.