Customer and Trading Manager - Nightshift

TN United Kingdom; Bicester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is seeking a Customer and Trading Manager for night shifts in Bicester. This role focuses on operational management, leading a team to ensure efficient store operations overnight. With a strong emphasis on training and development, the position offers a range of benefits, including a nightshift premium and opportunities for career growth. Ideal for those looking to start or advance their management career in retail.

Benefits

Nightshift premium — up to £4,500 annually

4-night workweek

Discount card — 10% off shopping

Free food and hot drinks

Generous holiday entitlement

Pension matching

Sainsbury’s share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Qualifications

• Excellent way to start or develop management career in retail.
• Ability to guide, motivate, and inspire team.

Responsibilities

• Lead overnight team, manage in-store activities during shifts.
• Ensure customer satisfaction and operational management during the night.
• Plan shift patterns and provide handover to next manager.

Skills

Leadership

Team Management

Operational Management

Job description

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Customer and Trading Manager - Nightshift, Bicester

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Client:

Sainsbury's

Location:

Bicester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

53721495fbc3

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Night shift is where the magic happens. Deliveries come in, shelves are restocked, and everything has to be ready for the working day. It’s a great place to start or develop your retail management career, as it helps develop essential skills.

You’ll lead the overnight team, responsible for in-store activities during your shift. Great training will give you the confidence to lead your team, plan resources effectively, and ensure customer satisfaction.

What you’ll be doing

Our purpose is driven by our passion for food: together we serve and help every customer.

Your team will restock shelves, receive warehouse deliveries, and assist with overnight online picking. You’ll ensure everything is in place for colleagues and customers in the morning. Your focus will be operational management during the night — running the shift smoothly, managing team performance and time, and demonstrating a decisive, organized, and inclusive approach.

We recognize that working at night isn’t for everyone. An additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.

During your shift, you’ll be responsible for ensuring everything runs seamlessly. In collaboration with other managers, you’ll plan shift patterns and activities in advance. At the end of your shift, you’ll provide a thorough handover to the next manager.

We’ll give you the time and space needed to do this properly. When our teams work well together, our customers notice.

Who you are

This role is an excellent way to start your management career in retail or to develop your existing skills and make them first-class. Our customers expect that extra special touch instore, and your ability to guide, motivate, and inspire your team will be key to achieving this.

Our structure ensures management presence across all opening hours, so customers and colleagues can always ask for help or offer solutions. You’ll be responsible for making everything as good as it can be. We’re an award-winning, diverse employer, committed to supporting everyone to be themselves.

How you can develop

Joining us, you’ll receive a clear induction and training plan tailored to your needs, developed with your manager’s support. They will coach you to deliver great performance and help you grow.

There are many opportunities to stretch and develop your skills — just let us know when you’re ready for more. Remember, you’re part of the Sainsbury’s family, so options are plentiful.

What we’ll give you

Salary depends on your experience, store size, complexity, and location. We also offer a range of benefits, including:

• Nightshift premium — up to £4,500 annually for eligible roles
• 4-night workweek — our full-time nightshift managers work these hours across 4 nights
• Discount card — 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% at Argos on paydays
• Free food and hot drinks in stores
• Generous holiday entitlement, maternity, and paternity leave
• Pension — we match 4-7.5% of your contributions
• Sainsbury’s share scheme — build investment at discounted rates
• Wellbeing support — access to emotional support, counseling, legal, and financial advice
• Colleague networks — connect with like-minded people
• Cycle to Work scheme — hire a bike and equipment, saving on tax and NI
• Special offers on gym memberships, holidays, retail vouchers, and more

Click ‘apply’ to start your Sainsbury’s journey