Customer and Trading Manager - Nightshift

TN United Kingdom; Haywards Heath; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Customer and Trading Manager for night shifts in Haywards Heath. This role involves managing the overnight team, ensuring efficient store operations, and providing excellent customer service. The position offers a night shift premium and various benefits to support personal and professional growth.

Benefits

Nightshift premium - up to £4,500 annually

4-night workweek

10% discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Sainsbury’s share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Special offers on memberships and vouchers

Qualifications

• Ability to guide, motivate, and inspire a team.
• Experience in retail management is a plus.

Responsibilities

• Lead the overnight team and manage in-store operations.
• Ensure smooth running of shifts and effective resource planning.
• Conduct thorough handovers to the next manager.

Skills

Leadership

Team Management

Operational Management

Job description

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Customer and Trading Manager - Nightshift, Haywards Heath

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Client:

Sainsbury's

Location:

Haywards Heath, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

b4426dceb3ff

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Night shift is where the magic happens. Deliveries come in, shelves are restocked and everything has to be ready for the working day. It’s a great place to start, or develop, your retail management career because it’ll help you develop all the skills you need.

You’ll lead the overnight team and be responsible for what happens in-store during your shift; and great training will give you the confidence to lead your team, plan resources effectively, and ensure customers are always delighted.

What you’ll be doing

Our purpose is driven by our passion for food, together we serve and help every customer.

Your team will restock shelves, take in warehouse deliveries, and help with overnight online picking. You’ll make sure everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management — smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised, and inclusive approach.

We recognise that working at night isn’t for everyone, and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.

Whilst on shift, you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.

We’ll give you the time and space you need to do all that properly because when our teams work really well together, our customers notice.

Who you are

This is a great way to begin your management career in retail or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special in-store, and your ability to guide, motivate, and inspire your team of colleagues will be key to achieving that.

Our structure provides clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be responsible for making everything as good as it can be. We’re an award-winning, diverse employer, so you’ll nurture a team where everyone feels supported to be themselves.

How you can develop

When joining us, you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.

There are many opportunities for you to stretch and develop your skills, so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s family, so you’ll never be short of options.

What we’ll give you

Salary will depend on your experience, store size, complexity, and location. Alongside this, we offer a great range of benefits for our managers, including:

• Nightshift premium - up to £4,500 annually for working nights, where eligible
• 4-night workweek - our full-time nightshift managers work their hours across 4 nights
• Discount card – 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks. This increases to 15% at Sainsbury’s every Friday and Saturday and 15% at Argos every payday.
• Free food and hot drinks provided for colleagues in all our stores.
• Generous holiday entitlement, maternity, and paternity leave.
• Pension – we’ll match 4-7.5% of your contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal, and financial advice.
• Colleague networks – connect with like-minded people to help fulfill your potential.
• Cycle to Work scheme – hire a bike and cycling equipment, saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.

Click ‘apply’ to start your Sainsbury’s journey.