Customer Advisor - Stock flow

B&Q; Taunton; On-site; GBP 14,445 - 20,573; Full time

Benefits offered by this job

Competitive salary

6.6 weeks holiday entitlement

Award-winning pension scheme

Employee discounts

Job summary

A national home improvement retailer is seeking a full-time Stock Flow Customer Advisor in Taunton. In this role, you will ensure the store is stocked and efficient while supporting a collaborative team environment. Ideal candidates will be great communicators, flexible with scheduling, and willing to explore new solutions that enhance customer experiences. The position offers competitive pay, generous holiday entitlement, and various employee benefits including shopping discounts and a pension scheme.

Qualifications

• Great communicator capable of clear thinking.
• Organized and analytical thinker.
• Works well in a team and supports colleagues.
• Flexible with availability to work weekends and holidays.

Responsibilities

• Ensure store is stocked with necessary items.
• Gain forklift license to enhance efficiency.
• Explore new solutions and make business decisions.

Skills

Communication

Teamwork

Organizational skills

Flexibility

Job description

Customer Advisor – Stock Flow

Full time 30 hrs/week, Permanent Contract.

Shifts Monday – Sunday, 6:00am – 10:00pm.

UK Notional hourly rate £12.71 per hour.

B&Q Taunton – We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.

Overview

Join our team and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the items our customers need, as well as products that spark new possibilities. Efficiency and safety will be vital, especially if you gain your forklift licence with us. You’ll also get to create – exploring new solutions and making decisions that will help grow our business, together.

Requirements

A great communicator who can think clearly and make sound plans no matter how busy things get. Organised and analytical thinker who keeps things simple. Works well in a team, supports colleagues, and works through tasks together. Flexible with a rota that includes weekends, evenings, and bank holidays. Willingness to expand skills by using new technology and learning new ways of working.

Benefits

Competitive salary, 6.6 weeks holiday entitlement, an award-winning pension scheme, ShareSave options, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, generous breaks to stay refreshed, and more.

Diversity & Inclusion

We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

To support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.