Customer Advisor - Stock flow

B&Q; Nelson; On-site; GBP 14,445 - 20,573; Part time

Benefits offered by this job

Competitive salary

Award-winning pension scheme

Employee Assistance Programme

Shopping discounts

Generous holiday allowance

Job summary

A leading home improvement retailer is seeking a part-time Stock Flow Customer Advisor to ensure effective product availability and inspire customers. The role involves teamwork, stock management, and safety measures including potential forklift training. Ideal candidates will demonstrate strong communication skills, be well-organized, and flexible with working hours, including evenings and weekends. The company offers a competitive salary and a comprehensive benefits package, emphasizing diversity and inclusion.

Qualifications

• Great communicator who can think clearly and plan effectively.
• Organised, analytical, and able to keep things simple.
• Works well in a team and supports colleagues.

Responsibilities

• Ensure the store is stocked with products customers need.
• Maintain efficiency and safety in stock management.
• Explore new solutions and make business decisions.

Skills

Communication skills

Organised and analytical thinking

Teamwork

Flexibility in working hours

Job description

Overview

Customer Advisor - Stock Flow. Part time - 18.75 hours per week. Permanent Contract. Shifts available Monday - Sunday, 7.00am - 10.00pm. UK Notional hourly rate £12.71 per hour. B&Q Nelson. We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.

What’s the job?

Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.

What We Need

A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us. You’re an organised and analytical thinker, and you know how to keep things simple. You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What’s in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.