Customer Advisor: Service, Growth & Digital Banking

Bank of Ireland; Derry/Londonderry; Hybride; GBP 19 000 - 23 000; Plein temps

Résumé du poste

Bank of Ireland is recruiting for a branch-based customer service role at Culmore Road, Derry/Londonderry. You will provide friendly service in person and over the phone, promote digital options and assist customers with product choices. The role emphasizes accuracy, teamwork and a commitment to personal and professional growth.

No specific qualifications are required. The team focuses on customer satisfaction, inclusion and leveraging development opportunities within the company.

Qualifications

• No specific qualifications required.
• Customer-focused with excellent communication and teamwork.
• Willingness to learn and develop professionally.

Responsabilités

• Provide a professional, friendly and efficient service to customers face-to-face and on the telephone.
• Promote self-service and digital options, and signpost to product offerings.
• Handle cash and branch services accurately and in line with policies.
• Engage with customers and colleagues, working flexibly across the branch team.
• Demonstrate drive to achieve results and support personal development.

Description du poste

Bank of Ireland is recruiting for a branch-based customer service role at Culmore Road, Derry/Londonderry. You will provide friendly service in person and over the phone, promote digital options and assist customers with product choices. The role emphasizes accuracy, teamwork and a commitment to personal and professional growth.

No specific qualifications are required. The team focuses on customer satisfaction, inclusion and leveraging development opportunities within the company.