Customer Advisor - Flexible Retail Role with Benefits

Henderson Group; Carrickfergus; Remote; GBP 16,000 - 18,000; Full time

Benefits offered by this job

Staff discount

Employee assistance programme

Job summary

Henderson Group is hiring a Customer Advisor for EUROSPAR Carrick Milestone, Carrickfergus. This full-time role offers 30 hours weekly across flexible weekday/weekend shifts, with an hourly pay band of £11.95 to £13.30 depending on age and benefits.

You will assist customers, operate checkouts, replenish stock, and ensure accurate pricing and display. Training is provided; a friendly, customer-focused approach is essential.

Qualifications

• Listening to and understanding our customers' needs and advising customers about our products and services.
• Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
• Ensure that stock on a daily basis stock is replenished while complying with the company stock rotation process.
• Ensure that stock is effectively merchandised to enhance sales.
• Make sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label.
• To actively ensure that a high level of customer service is achieved and maintained within the store at all times.
• You may be required to cover the Post Office when required as part of this role.
• Any other duties as required for the role.

Responsibilities

• Listening to and understanding our customers' needs and advising customers about our products and services.
• Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
• Ensure that stock on a daily basis stock is replenished while complying with the company stock rotation process.
• Ensure that stock is effectively merchandised to enhance sales.
• Make sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label.
• To actively ensure that a high level of customer service is achieved and maintained within the store at all times.
• You may be required to cover the Post Office when required as part of this role.
• Any other duties as required for the role.

Job description

Henderson Group is hiring a Customer Advisor for EUROSPAR Carrick Milestone, Carrickfergus. This full-time role offers 30 hours weekly across flexible weekday/weekend shifts, with an hourly pay band of £11.95 to £13.30 depending on age and benefits.

You will assist customers, operate checkouts, replenish stock, and ensure accurate pricing and display. Training is provided; a friendly, customer-focused approach is essential.