Customer Advisor - Flexible Hours & Staff Discount

Henderson Group; Woodburn; On-site; GBP 16,000 - 18,000; Full time

Benefits offered by this job

Attractive pay

Employee assistance programme

Staff discount (grocery/fuel)

Job summary

Henderson Group in Carrickfergus, Northern Ireland, is seeking a Customer Advisor to join our busy store team. You will handle customer queries, operate checkouts, replenish stock daily, and ensure shelves are correctly priced and merchandised.

The role offers full-time hours with flexibility across a 30-hour-per-week baseline and potential Post Office duties. We value personality, energy and a positive attitude to deliver exceptional customer experiences.

Qualifications

• Willingness to work flexible hours and weekend shifts.
• Experience operating checkouts and handling customer transactions.
• Experience with stock replenishment and shelf merchandising.

Responsibilities

• Listen to and understand customers' needs, advising on products and services.
• Operate all checkouts accurately and process transactions efficiently.
• Ensure daily stock replenishment and proper stock rotation.
• Merchandise stock to enhance sales and maintain correct pricing with shelf labels.
• Ensure high level of customer service is maintained in-store at all times.
• May cover the Post Office when required.
• Perform any other duties as required for the role.

Skills

Active listening

Customer service

Cash handling

Stock replenishment

Merchandising

Job description

Henderson Group in Carrickfergus, Northern Ireland, is seeking a Customer Advisor to join our busy store team. You will handle customer queries, operate checkouts, replenish stock daily, and ensure shelves are correctly priced and merchandised.

The role offers full-time hours with flexibility across a 30-hour-per-week baseline and potential Post Office duties. We value personality, energy and a positive attitude to deliver exceptional customer experiences.