Customer Advisor | Flexible Hours & 30h/Week

Henderson Group; Belfast City District; Hybrid; GBP 16,000 - 18,000; Full time

Job summary

Henderson Group, operating the EUROSPAR Ballyhackamore store in Belfast, is seeking a Customer Advisor. The role covers customer service, checkout operations, stock replenishment, and merchandising within a 30-hour weekly pattern, with flexibility for mornings, evenings and weekends.

You will be expected to deliver a high standard of service, support the store team, and adapt to shift patterns. A Monday–Sunday roster with early starts and late finishes is expected, and the closing date is 16th

Qualifications

• No prior retail experience required; training will be provided.
• We seek team members with personality, energy and a positive attitude who can make customers smile.

Responsibilities

• Listen to and understand customers' needs; advise on products and services.
• Operate all checkouts accurately and process transactions efficiently.
• Stock replenishment daily in line with rotation policy.
• Merchandise stock to enhance sales; ensure correct pricing with Shelf Edge Labels.
• Provide high levels of customer service at all times; cover Post Office when required.
• Perform any other duties as required for the role.

Skills

Team player

Positive attitude

Job description

Henderson Group, operating the EUROSPAR Ballyhackamore store in Belfast, is seeking a Customer Advisor. The role covers customer service, checkout operations, stock replenishment, and merchandising within a 30-hour weekly pattern, with flexibility for mornings, evenings and weekends.

You will be expected to deliver a high standard of service, support the store team, and adapt to shift patterns. A Monday–Sunday roster with early starts and late finishes is expected, and the closing date is 16th