Customer Advisor - Clough, Co Down

Henderson Group; Clough; Vor Ort; GBP 11.000 - 18.000; Teilzeit

Benefits dieser Stelle

Employee assistance programme

Staff discount (grocery/fuel)

Zusammenfassung

Henderson Group, trading as Eurospar Clough, invites applications for a part-time Customer Advisor role in Clough, Co Down. Working 8 hours weekly with varied shifts, you will assist customers, operate tills, replenish stock and maintain price accuracy.

Full training is provided and flexibility is required. This role supports community retail operations and offers competitive hourly pay up to £13.30 with benefits.

Qualifikationen

• No retail experience required; training provided.
• Team members should be personable, energetic and positive.
• Customer-focused attitude is essential.

Aufgaben

• Listen to and understand customers' needs and advise on products and services.
• Operate checkouts accurately and process transactions efficiently.
• Ensure stock is replenished daily and rotated according to policy.
• Maintain stock display and ensure correct pricing with shelf labels.
• Provide high-level customer service at all times.
• May cover Post Office duties when required.
• Assist with other duties as needed.

Kenntnisse

Customer service

Cash handling

Stock replenishment

Checkout operations

Merchandising

Jobbeschreibung

Job Posting Closing Date: 11.59pm Thursday 19 November 2026

Customer Advisor - Eurospar Clough, 2-4 Main Street, Clough, Co Down, BT30 8RA

Up to £13.30 per hour depending on your age & benefits.

Position available at 8 hours per week, availability Monday to Friday 3pm - midnight and 6am - midnight Saturday and Sundays, with a degree of flexibility required.

Who are we?

Henderson Group are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property and we employ over 6,000 staff.

A look into the role

Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring that a high standards of customer service, is achieved at all times.

As Customer Advisor you will be required to;

• Listening to and understanding our customers' needs and advising customers about our products and services.
• Operate all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
• Ensure that stock on a daily basis stock is replenished while complying with the company stock rotation process.
• Ensure that stock is effectively merchandised to enhance sales.
• Make sure that all stock is displayed at the correct price using the corresponding Shelf Edge Label.
• To actively ensure that a high level of customer service is achieved and maintained within the store at all times.
• You may be required to cover the Post Office when required as part of this role.
• Any other duties as required for the role.

Skills for Success

• Don’t worry if you have no previous retail experience, we’ll provide you with all the right training.
• Above all we are looking for team members with personality, passion, energy and a positive attitude who know how to make our customers smile and provide the very best experience

Applicants should note that based on the response, the company may increase the shortlisting criteria.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success. Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people. Benefits include attractive pay, employee assistance programme, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Position available at 8 hours per week, availability Monday to Friday 3pm - midnight and 6am - midnight Saturday and Sundays, with a degree of flexibility required.

Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.

We are an equal opportunities employer.

We are an equal opportunities employer.

Hightown Avenue Mallusk, Newtownabbey BT36 4RT [phone] [e-mail]