Customer Advisor - Flexible 37.5h Retail Role

Henderson Group; Derry/Londonderry; On-site; GBP 16,000 - 18,000; Full time

Benefits offered by this job

Discounts

Employee benefits

Job summary

Henderson Group in Northern Ireland is recruiting a Customer Advisor. This is a full-time role at 37.5 hours per week, with flexibility across Monday to Sunday from 6:00am to midnight.

You will listen to customers, advise on products and services, operate checkouts, replenish stock, merchandize, label prices and maintain high service standards. Occasional Post Office coverage and other duties may be required.

Qualifications

• Listening to and understanding customers' needs and advising on products and services.
• Operate all checkouts accurately and process transactions efficiently.
• Stock replenishment and stock rotation in line with store policy.
• Merchandise stock to enhance sales and ensure correct pricing with shelf labels.
• Maintain high levels of customer service across the store at all times.
• May cover the Post Office as required by the role.

Responsibilities

• Listen to and understand customers' needs; advise on products/services.
• Operate checkouts accurately; process transactions efficiently.
• Replenish stock daily; rotate stock per policy.
• Merchandise stock to boost sales; ensure correct shelf labels.
• Maintain high customer service standards across the store.
• Cover Post Office when required; undertake other duties as needed.

Skills

Customer service

Cash handling

Job description

Henderson Group in Northern Ireland is recruiting a Customer Advisor. This is a full-time role at 37.5 hours per week, with flexibility across Monday to Sunday from 6:00am to midnight.

You will listen to customers, advise on products and services, operate checkouts, replenish stock, merchandize, label prices and maintain high service standards. Occasional Post Office coverage and other duties may be required.