Customer Advisor — Fast-Paced Retail & Digital Tools

Retail; Aberdeen City; On-site; GBP 9,000 - 12,000; Full time

Benefits offered by this job

Discount card – 10%/15%

Free food and hot drinks

Generous holiday entitlement

Pension

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Job summary

Argos is seeking a Customer Advisor to join our UK stores. You will help customers with purchases, payments and order collection, and provide advice on products and services.

The role involves stock replenishment, store upkeep, and sharing product knowledge to enhance the shopping experience. Ideal candidates are friendly, enthusiastic about helping customers, and comfortable in a fast-paced retail environment.

Qualifications

• Proven ability to deliver excellent customer service in a retail environment.
• Experience handling payments and refunds accurately.
• Ability to work as part of a team in a busy store.
• Good communication and interpersonal skills.

Responsibilities

• Deliver excellent customer service at tills, website screens on the shopfloor and collection counter.
• Take payments, explain financial services when applicable, and process refunds.
• Keep stock room neat and restock deliveries to maintain product availability.
• Assist customers on the shop floor, answering questions and offering product recommendations.
• Develop knowledge of products, services and promotions to help customers.

Skills

Customer service

Cash handling

Team player

Communication

Job description

Argos is seeking a Customer Advisor to join our UK stores. You will help customers with purchases, payments and order collection, and provide advice on products and services.

The role involves stock replenishment, store upkeep, and sharing product knowledge to enhance the shopping experience. Ideal candidates are friendly, enthusiastic about helping customers, and comfortable in a fast-paced retail environment.