Customer Advisor - Checkouts

B&Q

Taunton

On-site

GBP 8,000 - 12,000

Part time

14 days+

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Benefits offered by this job

Competitive salary
Award-winning pension scheme
6.6 weeks holiday
Shopping discounts
Employee Assistance Programme

Job summary

A home improvement retailer in Taunton is seeking a part-time Customer Advisor for the checkouts. The role involves guiding customers on their projects, managing sales, and ensuring excellent service at the tills. Ideal candidates will be friendly, excited about helping others, and flexible with shifts, including weekends. Benefits include a competitive salary, pension scheme, holiday, and various employee wellbeing perks.

Qualifications

  • Must be friendly, outgoing, and excited about helping others.
  • Ability to learn quickly and adapt to new technology.
  • Teamwork skills and flexibility to work rotating shifts.

Responsibilities

  • Guide customers on home improvement projects.
  • Manage sales and handle click & collect services.
  • Maintain store displays and provide excellent customer service.

Skills

Friendly and outgoing
Quick to adopt new technology
Good teamwork skills

Job description

Customer Advisor - Checkouts

Part time – 16 hours per week.

Permanent contract.

Shifts available: Monday - Sunday, 7:00am - 8:00pm.

B&Q Taunton

Overview

We believe anyone can improve their home to make life better. Every day we give our millions of customers the ideas, advice and tools to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

Responsibilities

Become an expert advisor, inspiring and guiding customers about their home improvement projects. Manage sales, handle click & collect, set up displays, and ensure the store looks great. While you’ll be trained in various areas, your main focus will be providing excellent customer service at the tills.

Qualifications
  • Friendly, outgoing, and excited about helping others.
  • Happy to learn, quick to adopt new technology and ways of working.
  • Good teamwork skills and flexible to work on a rotating shift that includes weekends, evenings and bank holidays.
Benefits

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

Benefits include a competitive salary, award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and generous breaks to keep you refreshed.

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

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