CTIS Insurance Admin Specialist

Howden; Slough; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Training opportunities

Job summary

Howden is a global insurance group with employee ownership at its heart. We provide essential insurance services and foster an inclusive culture across 56 countries. We are looking for an organised administrator to join the CTIS team, supporting policy issuance, documentation and compliance.

You will handle document production, data entry, filing and inquiries from clients and insurers, while maintaining accurate records and contributing to continuous process improvements.

Qualifications

• Attention to detail with ability to produce accurate documentation.
• Ability to work effectively within a team.
• Prioritisation and organisational skills.
• Self-motivated.
• Competent IT skills, including Word, Excel and PowerPoint.
• Ability to communicate effectively with stakeholders.
• Able to undertake technical training as required by the regulator.
• Basic knowledge of FCA regulations pertaining to insurance intermediaries.
• Understanding of processes and procedures within the insurance market.
• GCSEs including English essential; CLAIT/word processing qualifications.

Responsibilities

• Assist in the creation of broking, client and other documents.
• Data entry and data computation on Company systems and Excel spreadsheets.
• Maintain up-to-date records on Company systems for the department.
• Manage and utilise document management systems for the department.
• Deal with incoming enquiries from clients, insurers and third parties.
• Respond to the department’s requirements as appropriate.
• Ensure compliance with Company and Group policies and procedures.

Skills

Attention to detail

Teamwork

Prioritisation

Self-motivated

IT skills

Communication

Technical training

Education

GCSEs including English

CLAIT / Word processing

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Howden is a global insurance group with employee ownership at its heart. We provide essential insurance services and foster an inclusive culture across 56 countries. We are looking for an organised administrator to join the CTIS team, supporting policy issuance, documentation and compliance.

You will handle document production, data entry, filing and inquiries from clients and insurers, while maintaining accurate records and contributing to continuous process improvements.