Cross-Border Logistics Operations Manager

JD.COM; Milton Keynes; On-site; GBP 42,000 - 65,000; Full time

Job summary

JD.COM is seeking a Cross-Border Logistics Operations Manager to oversee end-to-end cross-border flows from port to warehouse and manage reservations and data for European operations.

The role requires 3+ years in cross-border logistics, a bachelor’s degree or higher, and fluency in Chinese and English. You will monitor bookings, declarations, and clearance, drive optimization, and generate KPI reports to support strategic decisions.

Qualifications

• 3+ years of industry experience in cross-border logistics.
• 3+ years of position-related experience.
• Bachelor’s degree or higher.
• Fluent in Chinese and English.
• Prior cross-border operation experience; customs or cross-border trade training preferred.

Responsibilities

• Manage warehouse entry reservations.
• Monitor full cargo flow from destination port to warehouse.
• Follow up on booking, pickup, customs declaration and clearance.
• Track shipment status and resolve exceptions in a timely manner.
• Manage operational data for cross-border businesses.
• Analyze overall operational performance in Europe and propose optimization plans.
• Calculate transit time and optimize transport capacity.
• Generate operation reports and KPI data.

Skills

Cross-border operations

Logistics coordination

Education

Bachelor’s degree or higher

Job description

Cross-Border Logistics Operations Manager

What You\'ll Do

1. Manage warehouse entry reservations

2. Monitor full cargo flow from destination port to warehouse

3. Follow up on booking, pickup, customs declaration and clearance

4. Track shipment status and resolve exceptions in a timely manner

5. Manage operational data for cross-border businesses

6. Analyze overall operational performance in Europe and propose optimization plans

8. Calculate transit time and optimize transport capacity

9. Generate operation reports and KPI data

About You

• Industry Experience: 3 years or above
• Position-related Experience: 3 years or above
• Education: Bachelor’s degree or higher
• Language Proficiency: Fluent in Chinese and English
• Professional Skills: Prior cross-border operation experience required; candidates with customs or cross-border trade professional training are preferred