Cross-Border Customs Clearance Specialist

DFDS UK & Ireland; Dover; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Life assurance cover

Pension scheme - contributory

Holiday Purchase Scheme

Free ferry travel (Dover-Calais / etc)

Job summary

DFDS UK & Ireland is seeking a Customs Clearance Clerk in Dover to support cross-border movement of goods. You will prepare and check customs documentation, enter data into systems, and handle queries from internal teams and authorities. You will liaise with hauliers and suppliers to keep shipments on track and stay current with customs rules.

The role is 12-hour shifts on days and nights, requiring attention to detail and proactive problem-solving in a fast-paced environment.

Qualifications

• Minimum of 3 years’ current Customs clearance experience.
• Strong understanding of Customs procedures and compliance.
• Excellent communication, accuracy and initiative.

Responsibilities

• Prepare and check Customs and associated documentation.
• Enter data accurately into relevant systems.
• Handle queries from internal teams, customers and authorities.
• Liaise with hauliers, suppliers and external stakeholders.
• Monitor shipment progress and resolve issues promptly.
• Maintain up-to-date knowledge of Customs procedures.

Skills

Customs clearance

Data entry

Communication

Attention to detail

Teamwork

Job description

DFDS UK & Ireland is seeking a Customs Clearance Clerk in Dover to support cross-border movement of goods. You will prepare and check customs documentation, enter data into systems, and handle queries from internal teams and authorities. You will liaise with hauliers and suppliers to keep shipments on track and stay current with customs rules.

The role is 12-hour shifts on days and nights, requiring attention to detail and proactive problem-solving in a fast-paced environment.