CRM Transformation Project Manager (Enterprise IT)

Lever Scott International; Greater London; On-site; GBP 65,000 - 95,000; Full time

Job summary

Lever Scott International is seeking an experienced IT Project Manager to lead CRM and technology transformation projects, focusing on CRM systems and implementations rather than marketing. The role requires delivering end-to-end projects in a consultancy or client-facing environment.

You will manage discovery through go-live, coordinate teams, and handle data migration, integrations, and stakeholder management for multiple clients across the UK.

Qualifications

• Extensive experience leading IT/Technical PM roles for CRM projects.
• Proven track record delivering CRM implementations or transformations.
• Experience with enterprise CRM platforms (Salesforce, Dynamics 365, Oracle, Siebel).
• Strong understanding of CRM integrations and data migration in complex IT environments.
• Knowledge of full software/project delivery lifecycle.
• Excellent stakeholder and client management skills.
• Experience managing technical and functional delivery teams.
• Consultancy or professional services background is advantageous.

Responsibilities

• Lead end-to-end delivery of CRM implementation and transformation projects.
• Manage projects from discovery through design, implementation, testing and go-live.
• Own project plans, budgets, timelines, resources, risks and dependencies.
• Coordinate technical, functional and business teams throughout the lifecycle.
• Manage senior customer stakeholders and act as the delivery contact.
• Oversee CRM integrations and data migration across the tech landscape.
• Collaborate with consultants, architects, developers and vendors.
• Ensure delivery to scope, quality, budget and timescales.
• Support multiple engagements in a fast-paced consultancy environment.

Skills

CRM PM

Stakeholder mgmt

Delivery lifecycle

Vendor management

Consultancy experience

Job description

Lever Scott International is seeking an experienced IT Project Manager to lead CRM and technology transformation projects, focusing on CRM systems and implementations rather than marketing. The role requires delivering end-to-end projects in a consultancy or client-facing environment.

You will manage discovery through go-live, coordinate teams, and handle data migration, integrations, and stakeholder management for multiple clients across the UK.