CRM Transformation Lead - 12-Month FTC (Hybrid)

Mundipharma IT Services Limited; Cambridge; Hybride; GBP 70 000 - 100 000; Plein temps

Résumé du poste

Mundipharma IT Services Limited in Cambridge is seeking a Programme Manager to lead CRM transformation programmes across markets and functions, delivering end-to-end governance and value. You will partner with senior leaders, vendors and technology teams to design, plan and execute complex initiatives, ensuring measurable outcomes and sustainable business impact.

This 12-month FTC offers hybrid working, competitive benefits and opportunities to shape the future of our CRM platforms and data

Qualifications

• Bachelor's degree in Business, IT, CS, Engineering, PM or related discipline.
• Professional programme or project management certifications (PMP, PRINCE2, MSP, AgilePM, SAFe) desirable.
• Fluency in English with excellent communication and stakeholder management skills.

Responsabilités

• Develop and maintain integrated programme plans, roadmaps, budgets, and governance structures.
• Coordinate requirements gathering and future-state process designs across markets.
• Lead end-to-end delivery across CRM platforms, data migration, testing, and adoption.

Connaissances

Stakeholder mgmt

Governance

Programme leadership

English fluency

Formation

Bachelor's degree in Business/IT/CS/Engineering/PM

PM certifications (PMP/PRINCE2/MSP/AgilePM/SAFe)

Outils

Salesforce

Microsoft Dynamics 365

Veeva CRM

SAP Customer Experience

Description du poste

Mundipharma IT Services Limited in Cambridge is seeking a Programme Manager to lead CRM transformation programmes across markets and functions, delivering end-to-end governance and value. You will partner with senior leaders, vendors and technology teams to design, plan and execute complex initiatives, ensuring measurable outcomes and sustainable business impact.

This 12-month FTC offers hybrid working, competitive benefits and opportunities to shape the future of our CRM platforms and data