CRM Technical Consultant

Intec Select Limited; Greater London; Hybrid; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Private healthcare

Pension scheme

Cycle to work

Childcare vouchers

Online training

Travel card loan

Hybrid working

Job summary

Intec Select Limited in London is seeking a CRM Technical Consultant with Adobe Campaign focus to join a growing marketing consultancy. You’ll design, build and improve CRM capability across client environments, migrating and integrating systems where needed, while translating complex data and logic into practical solutions.

You’ll work in a hybrid setup based in Southwark, London, delivering campaigns, data schemas and personalised content.

Qualifications

• Experience delivering implementation, integration or migration projects in a live commercial setting.
• Good understanding of CRM data: how it’s structured, joined, segmented and kept clean.
• Confidence working directly with clients and owning day-to-day delivery.
• Ability to explain technical ideas to non-technical people.
• Curiosity about new tools and a willingness to keep learning.

Responsibilities

• Building campaigns, automated workflows and deliveries.
• Designing data schemas, targeting logic and segmentation.
• Creating personalised email and multichannel content using scripting.
• Mapping features from clients’ existing CRM and martech tools to their Adobe Campaign equivalents.
• Supporting platform migrations, integrations and upgrades.
• Advising clients on best practice and showing them what their platform can do.
• Running one-to-one troubleshooting and coaching sessions.
• Writing clear documentation and training materials.
• Helping clients become confident enough to find and fix issues themselves.

Skills

Client communication

Delivery ownership

Curiosity

Training ability

Tools

Adobe Campaign

Salesforce Marketing Cloud

Microsoft Dynamics 365

Braze

Oracle Responsys

Job description

CRM Technical Consultant (Adobe Campaign focus)

London (Hybrid)

Do you know CRM platforms from the inside?

Maybe you’ve built journeys in Salesforce Marketing Cloud, designed data models in Microsoft Dynamics, set up triggered messaging in Braze, or run campaigns through Adobe Campaign. If you’re the person who understands how the data, logic and delivery fit together, and you enjoy explaining it to others, we’d like to hear from you.

Our client is a growing marketing consultancy working with major consumer brands across media, technology and travel. They need a hands‑on Technical Consultant to help clients design, build and improve their CRM capability, with Adobe Campaign as the main platform.

Why this role is different

You won’t be tied to one tool or one company’s way of doing things. You’ll work across several client environments, each with its own tech stack, data and challenges. Some projects start from scratch. Others involve connecting Adobe Campaign to existing CRM systems, migrating from another platform, or getting more value from a setup that’s already live. Experience with a range of CRM and marketing technologies is a real advantage here, because you’ll often be translating between them.

What you’ll be doing

• Building campaigns, automated workflows and deliveries
• Designing data schemas, targeting logic and segmentation
• Creating personalised email and multichannel content using scripting
• Mapping features from clients’ existing CRM and martech tools to their Adobe Campaign equivalents
• Supporting platform migrations, integrations and upgrades
• Advising clients on best practice and showing them what their platform can do
• Running one-to-one troubleshooting and coaching sessions
• Writing clear documentation and training materials
• Helping clients become confident enough to find and fix issues themselves

What you’ll bring

• Solid hands‑on technical experience with one or more enterprise CRM or marketing automation platforms (for example Adobe Campaign, Salesforce Marketing Cloud, Microsoft Dynamics 365, Braze, Oracle Responsys or similar)
• Experience delivering implementation, integration or migration projects in a live commercial setting
• A good understanding of CRM data: how it’s structured, joined, segmented and kept clean
• Confidence working directly with clients and owning day‑to‑day delivery
• The ability to explain technical ideas to non‑technical people
• Curiosity about new tools and a willingness to keep learning

Adobe Campaign experience (Classic, v8 or Standard) is a strong plus, but if your depth is in other CRM platforms and you’re keen to build expertise in Adobe Campaign,

What’s on offer

• £50,000 to £55,000 basic salary
• 5% quarterly bonus
• Fully funded private healthcare
• Company pension scheme
• Cycle to work, childcare vouchers, online training and a travel card loan scheme
• Hybrid and flexible working, based in Southwark, London