Campaign Manager

SAMSUNG SDS; Chertsey; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

25 days annual leave

Discretionary bonus scheme

Pension

Group Life Assurance

Flexible Benefits allowance £660 perAn

Job summary

Samsung SDS is seeking an experienced Campaign Manager to lead Adobe Campaign Classic initiatives across Europe within the Marketing Operations Part. You will oversee campaign execution, bridge briefs to operations, and drive end-to-end delivery in a fast-paced environment.

The role requires hands-on expertise with Adobe Campaign Classic, strong consultancy skills, and a track record of stakeholder management. 37.5 hours per week with some weekend/evening support.

Qualifications

• 2+ years’ experience using Adobe Campaign Classic (v6/7) within an Operations role, with strong knowledge of campaign execution best practices and client engagement.
• 3+ years’ experience in Digital Marketing, including programming, product configuration, and integration of Adobe Campaign and/or other marketing cloud solutions.
• Strong communication skills with a proactive, independent, and responsible approach to work.

Responsibilities

• Understanding the technical configurations in place with the existing Adobe Campaign solution and provide a bridge to users to aid understanding how to build and execute campaigns within the tool.
• Act as one of the gatekeepers to ensure quality control and also help to provide reporting if required. You will also be expected to own the documentation that is required to support the operations execution.
• Provide the link to the existing in-house technical team to discuss and potentially assist in the engineering of existing solutions or new features that may be required. You will also be expected to provide input into future direction of how we work with Adobe Campaign given the role will place you in the front line with the clients and current campaign use cases.
• This role requires strong consultancy skills, and you will be expected to take the lead within the operations team for any technical considerations that may require engagement with our client.
• Build and maintain strong relationships with key stakeholders, including the Operations Management Team, CDM Management Team, CDM Technical Support Team, Samsung European regional subsidiaries, Adobe Support, and other third parties, while coordinating activities across marketing and operations teams.

Skills

Adobe Campaign Classic

Digital Marketing

Communication

Tools

SQL

HTML

CSS

JavaScript

Workflows

Qlik

Job description

Job Title

Campaign Manager

Department

Marketing Operations Part

Time Type

Full time

Role Summary

We are looking for a skilled and experienced Adobe Campaign (Classic) Consultant with strong operational expertise to lead campaign execution activities across Europe.
The successful candidate will play a key leadership role within the campaign execution team, managing and optimizing the Operations capabilities of the Adobe Campaign solution.

You will need to operate in a fast-moving environment and provide the technical bridge between the campaign briefings and operations team, having a solid understanding of the full end-to-end campaign process, from brief to delivery, and working with internal stakeholders in order to ensure that campaign deadlines are achieved.

Key Responsibilities

• Understanding the technical configurations in place with the existing Adobe Campaign solution and provide a bridge to users to aid understanding how to build and execute campaigns within the tool. This could cover roles such as training, optimisation, best practice and management of the execution team.

• Act as one of the gatekeepers to ensure quality control and also help to provide reporting if required. You will also be expected to own the documentation that is required to support the operations execution.

• Provide the link to the existing in-house technical team to discuss and potentially assist in the engineering of existing solutions or new features that may be required. You will also be expected to provide input into future direction of how we work with Adobe Campaign given the role will place you in the front line with the clients and current campaign use cases.

• This role requires strong consultancy skills, and you will be expected to take the lead within the operations team for any technical considerations that may require engagement with our client.

• Build and maintain strong relationships with key stakeholders, including the Operations Management Team, CDM Management Team, CDM Technical Support Team, Samsung European regional subsidiaries, Adobe Support, and other third parties, while coordinating activities across marketing and operations teams.

Requirements

Essential

• 2+ years’ experience using Adobe Campaign Classic (v6/7) within an Operations role, with strong knowledge of campaign execution best practices and client engagement;

• 3+ years’ experience in Digital Marketing, including programming, product configuration, and integration of Adobe Campaign and/or other marketing cloud solutions;

• Strong communication skills with a proactive, independent, and responsible approach to work.

Desired

• Adobe Campaign certification, preferably Business Practitioner;

• Experience with related technologies and tools including SQL (PostgreSQL, MS SQL Server, Oracle), HTML, CSS, JavaScript, workflows, data management, and Qlik analytics;

• Knowledge of project estimation, PM methodologies, training delivery, issue resolution, and escalation management;

• Experience with other Adobe Marketing Cloud solutions (AA, AEM, AAM, etc.), ideally within global or European environments, consumer electronics, or large international brands.

Hours of work:

37.5 hour week.

Some weekend and evening work may be required for emergencies and projects.

Benefits

• 25 days’ annual leave

• Discretionary performance-based bonus scheme linked to individual, team and company performance (following successful completion of probation period)

• Defined Contribution Pension (up to 4% employee, up to 8.5% employer)

• Permanent Health Insurance

• Group Life Assurance

• Flexible Benefits allowance of £660 per annum (following successful completion of probation period), e.g. dental insurance, healthcare cash plan, holiday buy/sell, gymflex, travel insurance etc.