CRM Manager

Opus Recruitment Solutions; Southampton; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading charity in Hampshire seeks a CRM Manager to lead the launch of a new CRM system. This role is pivotal in maximizing the system's potential, ensuring it meets the needs of service users and staff. Ideal candidates will possess strong CRM knowledge and a passion for mental health advocacy.

Qualifications

• Experience managing databases and CRM systems.
• Ability to motivate colleagues and drive change.
• Passion for mental health and charity work.

Responsibilities

• Manage and implement changes within the primary CRM.
• Identify and address training needs for staff.
• Maintain data integrity and security.

Skills

Problem-solving

Organizational skills

Time management

CRM knowledge

Digital skills

Job description

1 week ago Be among the first 25 applicants

Opus Recruitment Solutions provided pay range

This range is provided by Opus Recruitment Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Opus Recruitment Solutions

Senior Recruitment Consultant | Salesforce Specialist | Opus Recruitment Solutions

I'm seeking a CRM Manager to join the largest mental health charity in Hampshire as they launch their new CRM system. They are part of a network of 125 local charities affiliated with a national mental health organization. The charity has its own Board of Trustees and raises its own funds to deliver tailored services, support, and training. They have received a Gold award for Workplace Wellbeing and are committed to being a Mindful Employer

This role is crucial in ensuring the organization maximises the opportunities this new system will bring. You will provide effective technical leadership and day-to-day management of the CRM and digital systems, ensuring they meet the needs of the charity, service users, staff, and funders.

Key responsibilities include managing and implementing changes within the primary CRM and other CRMs, identifying and addressing training needs, mapping internal processes, and maintaining data integrity and security.

You should be skilled in managing databases and importing/exporting data, with strong problem-solving abilities and excellent organizational and time management skills. You must be able to work under pressure and have excellent CRM and digital system knowledge, along with strong IT and digital skills.

The ideal candidate will be able to motivate colleagues and drive change, being self-reflective and adaptable. A passion for making a meaningful contribution to the charity's work is essential. Experience with mental health challenges or a strong belief in the charity's mission is highly valued.

Offering up to £40k DOE.

Click apply to find out more!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting and Non-profit Organizations

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