CRM Executive - Retail

Blu Digital; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Une entreprise de commerce de détail bien connue recherche un CRM Executive passionné pour rejoindre son équipe dynamique à Hertfordshire. Vous serez responsable de la gestion des initiatives de fidélité et de la coordination des campagnes, en soutenant la stratégie CRM au quotidien. Ce rôle implique une collaboration avec plusieurs départements pour favoriser l'évolution continue de l'entreprise.

Qualifications

• Expérience en gestion de CRM, particulièrement dans les campagnes d'email.
• Connaissances en marketing digital.
• Capacité à collaborer avec plusieurs équipes.

Responsibilities

• Gérer le contenu et le développement de nouvelles initiatives de fidélité.
• Supporter la stratégie CRM à travers la gestion des campagnes omni-canal.
• Collaborer avec des équipes transversales sur des projets.

Skills

Email Marketing

CRM Management

Digital Marketing

Collaboration

Job description

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Our client is a well-known Household Name Retailer based in Hertfordshire, seeking to hire a CRM Executive. They are looking for passionate individuals to join their dynamic team, as the company is rapidly evolving with significant plans for the year.

As a CRM Executive, your main responsibility will be managing the content and development of new loyalty initiatives. You will support the overall CRM strategy through the day-to-day activities such as building, testing, delivering, coordinating, and managing omni-channel campaigns. The successful candidate will report directly to the CRM Manager.

This role requires collaboration with Retail, IT, UX, Digital Marketing, Online Trading, Brand Marketing teams, and third-party partners on cross-functional projects. Candidates should have CRM experience, particularly in Email Marketing Campaigns, along with a strong digital background.